• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-10-2020 03:42 AM

HP Recommended
Product: slimline 260a120np
Operating System: Microsoft Windows 10 (64-bit)

Hi. I Have an HP slimline 260a120np that i want to replace the HD To an SSD but the pc wont boot when I connect the SSD(Samsung 860qvo 1TB). I cloned the hd using Samsung data migration tool and disabled secure boot on the bios and enabled legacy boot. 

When i connect the ssd via an usb adapter the pc tries to boot and then windows gives me an error. But the problem is when 1 connect a ssd to the sata port the pc stays on the hp logo and I cant get into the bios. I have tried a different model of of ssd (samsung 840 evo) with the same result. I cant even install a fresh copy of windows because the pc wont boot when a ssd is connected.  the same ssd will be recognized if plugged via an usb adapter.

1 REPLY 1

‎02-10-2020 10:08 AM

HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

I have seen this problem in this Forum with certain other HP consumer PCs.

 

No solution was provided.

 

The Samsung 2.5 inch SATA SSDs have a problem on some HP PCs.

 

Regards

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.