• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎12-17-2025 04:30 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Good day/Night

I daily work as Computer maintenance, but recently i Can't find any drivers or BIOS updates for PC's on the official website, is it a temporary issue or what can i do 

for example, i want to upgrade BIOS for "810-220ne" PC but every time i got error message sorry we canot reach this page 

please help 

thanks in advance

Reply
1 REPLY 1

‎12-17-2025 04:46 PM

HP Recommended

Hi:

 

When I enter the model number of your PC, I get a message that the model series has been retired.

 

Official HP® Support

 

If the PC has the same ROM Family 2AF3 motherboard as the one in this discussion, I have posted the info and exe file links to that update, but it doesn't seem that it ended well for this person.

 

I don't understand why since he wrote it worked fine, and then it didn't?

 

Solved: BIOS update - HP Support Community - 9554145

 

Update the BIOS at your own risk.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.