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samdan32
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Message 1 of 2
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i forgot my hp pavilion admin password, how can i reset it,

HP Recommended
Example: Pavilion 20
Microsoft Windows 10 (64-bit)

I forgot my admin password for my hp Pavilion desk top computer and i am trying to install Mcafee but is asking me for the Admin password,  and i can not remember can some o e help me to reset or how can i get it back

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WAWood
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Message 2 of 2
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HP Recommended

@samdan32 

Passwords simply can NOT be recovered; instead, they have to be reset. That is why you write these things down!

We are not permitted to assist in resetting passwords because HP considers that a violation of customer privacy. HP can assist in resetting passwords but if your original warranty has expired, they will charge you for the assistance.

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For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

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