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‎01-26-2021 02:18 AM

HP Recommended
Product: hp touchsmart 520 1031
Operating System: Microsoft Windows 10 (64-bit)

i dont understand why upgrading has to be a pain in the ass worse is trying to get a straight answer from hp . i have a touchsmart 520 pc and it had windows 7 i upgraded to windows 10 and i noticed that i dont have windows media center fine so i looked at my device manager and didnt see the tv tuner at all even thou i have one after a long exhasting search i determine that the drives were not compatable and coudnt be loaded with win 10 so i so at leaste 3 or 4 other media problems and drives that werent compatable as well i want to know how am i supose to fix this problem and make these things work cause none of the pvr will load which is a way around not having windows media center isnt there a fix for why i cant get the correct drives so that the computer will work the way it was intened.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-26-2021 05:30 AM - edited ‎01-26-2021 05:34 AM

HP Recommended

Windows Media Center was dropped by Microsoft.  Windows 7 was the last build to have that feature.  There are other third party software packages available, however, here is an article

https://www.howtogeek.com/132462/5-alternatives-to-windows-media-center-on-windows-8/

I would expect the MediaPortal to be the closest to Windows Media Center

https://www.team-mediaportal.com/

The drivers for the avermedia ntsc/atsc a327 tuner will need to installed, first.  Google for that info as HP does not provide them for Windows 10 but AverMedia may.

 

BTW: I need to add that unless you are using the TV card to tune digital OTA TV channels, there will be limited or no analog channels around, anymore.  And, most cable systems have gone to a system that will not allow the tuner card to receive TV from their system without a converter box.


I'm not an HP employee.
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2 REPLIES 2

‎01-26-2021 05:30 AM - edited ‎01-26-2021 05:34 AM

HP Recommended

Windows Media Center was dropped by Microsoft.  Windows 7 was the last build to have that feature.  There are other third party software packages available, however, here is an article

https://www.howtogeek.com/132462/5-alternatives-to-windows-media-center-on-windows-8/

I would expect the MediaPortal to be the closest to Windows Media Center

https://www.team-mediaportal.com/

The drivers for the avermedia ntsc/atsc a327 tuner will need to installed, first.  Google for that info as HP does not provide them for Windows 10 but AverMedia may.

 

BTW: I need to add that unless you are using the TV card to tune digital OTA TV channels, there will be limited or no analog channels around, anymore.  And, most cable systems have gone to a system that will not allow the tuner card to receive TV from their system without a converter box.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
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‎01-28-2021 12:46 PM

HP Recommended

I appreciate your help and support in this matter and I look forward to working out this situation and thanks again for your time and advice. 

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