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HP Recommended
HP Recommended
I looked at the bios revision history of your system and there is no mention of XMP. If HP released an XMP feature it would be listed.
Try the Ryzen Master, read about it and download it here
If you get errors running at the speed the memory is rated for then the memory is probably not designed for your system.
Did you upgrade your existing memory? Was there a change in memory speed due to hardware of software?
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HP Recommended
HP Recommended
(1)If you added an 8 to an existing 8 to get 16 then the following this is one possibility
A single 8gb runs at 2666 (for example)
In dual channel mode the pair of 8gb run at 2133 unexpectedly
In actuality they are running at 4266 since they are accessed concurrently. This is usually considered a feature not a bug.
(2)If you replaced a pair of 4gb with a pair of 8gb and the speed dropped to 2133 then it is likely the new memory is not recognized by the BIOS. You probably need genuine HP memory and even then the memory identifying codes (SPD) are not recognized by the BIOS as possibly the memory is newer and uses different manufacture memory chips.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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