iastora.sys

[ixi1456]

Cant update to Windows 10, version 1903 due to inbox storage driver iastora.sys. Tried on intels site but get error unsupported chipset and also platform not supported.. How can i download the 1903 version of windows.. At moment iam running win 10 pro 1803. TiA

[KrazyToad]

@ixi1456

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue

[Grzwacz · Accepted solution]

Greetings,

Welcome to the forum.

I am not a HP employee.

This seems to be a new problem when updating to W10 version 1903.

One fix that seems to have worked for some folks is to navigate to:

"C:\Windows\System32\drivers", then find the iaStorA.sys driver and rename it to iaStorA_old.sys

Try the update again.

You can also try a clean boot (Link) if the above solution does not work. Then try the update again.

Regards

[ixi1456]

This worked for me .Thank You 👍

[ixi1456]

Krazy Toad...Did not work for me see below for solution

[Grzwacz]

Hi Ixi1456,

You're very welcome.

Regards

[morhouston]

This worked for me. I renamed the driver, restarted the computer, and retried the update. Thank you for your help Grzwacz!