Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion All-in-One - 27-xa0014
Microsoft Windows 11

i need help out of no where my indexing was turned off. also when i try opening my files explorer none of my files want to open up and say not responding. i already tried to rebuild my index and nothing happen

2 REPLIES 2
HP Recommended

Greetings @breanbbe 

 

Welcome to the HP Forum.

 

Your PC has an PCIe NVME M.2 SSD. I turn off Indexing on all of my PCs having this type drive.

 

Indexing puts a hit on system performance when it is running. And it runs a lot.

 

I have no idea why you can't open files in explorer. I also can't see why disabling indexing would cause this symptom.

 

You should be able to enable Indexing in Services.

 

Do a Windows search for "services".

 

Right-click the "Services"  search result. Run as an Admin.

 

Scroll down to Windows Search within Services.  Double-click on Windows Search.

 

It should be disabled. Click on the Startup Type input field.

 

Select "Automatic (delayed start)".

 

Click: "Apply" and "Okay".

 

Regards

HP Recommended

Greetings @breanbbe 

 

To continue,..

 

You should run diagnostics to check hardware if Indexing is enabled.

 

Check your PC's hardware using HP Diagnostics as follows:

Start the PC. Repeatedly tap the "ESC" key.

Select "F2". Run extensive system and component tests to confirm: a drive problem, a memory problem, or other component problem.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.