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internal camera cannot be detected and not listed in device manager

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Microsoft Windows 10 (64-bit)

Help! camera is not working at all. error code simply says camera cannot be detected. The driver is not listed anywhere in the device manager. 

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@Ms_Haney Welcome to HP Community!


  • When it was working before?
  • Have you made any changes to the computer?

In the meantime, please refer to the following link to troubleshoot the issue.


Keep us posted,
If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

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