• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP EliteDesk 800 G4 Base Model Tower PC
Microsoft Windows 11

I have a camera mounted on a monitor.  it has a USB and a microphone.  The USB input is just for the camera and there is a 3.5  plug for the microphone.  The audio inputs on the front and back of my PC have headphone symbols.  Plugging the microphone in any of them fails to work.  I think the microphone plug is referred to as TRS and the headphone jack as TRRS.

Has anyone had success with a TRS to TRRS adapter in this situation?

1 REPLY 1
HP Recommended

@RockFox wrote:

I have a camera mounted on a monitor.  it has a USB and a microphone.  The USB input is just for the camera and there is a 3.5  plug for the microphone.  The audio inputs on the front and back of my PC have headphone symbols.  Plugging the microphone in any of them fails to work.  I think the microphone plug is referred to as TRS and the headphone jack as TRRS.

Has anyone had success with a TRS to TRRS adapter in this situation?


Hello,

 

The HP EliteDesk 800 G4 Base Model Tower PC features an audio-out jack for powered audio devices, which is compatible with CTIA headset support. This means it should work with both headphones and microphones using a standard stereo 3.5mm TRRS connector. However, if you're experiencing issues, you might want to check the audio control settings on your PC to ensure proper configuration. As for using a TRS to TRRS adapter, some users have reported success, but results may vary depending on the specific hardware and adapter used. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.