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HP Recommended
22-DD0480IN

Hi Team HP its been 3 days and till now my issue is not yet resolved i am going for social media escalation if it is not resolved by tomorrow , here are case id for 3 pc's with same bios failed issue 

[Personal Information Removed] Case ID:- 5110982206


[Personal Information Removed] Case ID:- 5110982507

CASE NUMBER= 5110700842

I need this to be resolved by tommorow

1 REPLY 1
HP Recommended

@lcC6 

 

Welcome to the HP support community.

 

I understand that you are getting a BIOS fail issue on your computer, I am glad to assist you.

As per the case number, I see that onsite service completed today, and the engineer cleaned and refix the hardware- Motherboard, Updated BIOS and resolve the issue on 9/6/2023.

 

Let me know if the issue is resolved or need more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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