keyboard is UK but the " and @ symbols are wrong way round. Bought new keyboard, but still same

[John152b]

My " and @ symbols are the wrong way round on the small keyboard that came with the PC.  Rather than have it replaced, as the support team suggested, I decided to buy a new one as I wanted the full size keyboard for faster typing.  But the same problem occurs.  I suspect that the PC is set up for US keyboard input, but I live in the UK.  For instance, on both keyboards (the one that came with the PC and the new HP one I bought since), the @ symbol is two keys to the right of L and the " symbol is shift-2.  But that doesn't work on my PC - it appears on the screen the other way round.  So my typing is haywire, especially if I have to enter a web address or add quotation marks.  

Can anyone help, please?

Many thanks,

John

[DavidPK]

Hi,

It sounds like the wrong keyboard layout has been set in Windows- ie US keyboard layout for a UK keyboard.

You can change the layout for your keyboard as described on the link below.

Change Keyboard Layout - Windows 8 & 10

Regards,

DP-K

[John152b]

Hi DP-K

Tried that, but it didn't work.  Unfortunately, the settings won't save, and it defaults back to US keyboard settings.  Very frustrating!

Regards

John