• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-19-2022 01:11 PM

HP Recommended

I rebooted my laptop just to refresh everything since I've been dealing with some lag (was fixed) but it messed my laptop layout completely.... anytime i click the space bar, instead of it putting a space between my words like its meant to do, it would type "x,m/." or anytime i would click my volume up button, it would turn on airplane mode. Some (barley) keys work such as F. But most either type random letters and symbols, or open random applications such as settings or camera. But if a plug in or connect a separate wired/Bluetooth keyboard to my laptop and type, it would work perfectly fine! its just the keyboard that is literally on my laptop that doesn't work... Someone please help! I've roamed the whole internet trying to find an answer and still can't find one. I'm so close to contacting my local device mechanics!!!

Category:
1 REPLY 1

‎07-22-2022 08:43 AM

HP Recommended

Hi @User294749275

 

Welcome to the HP Support Community.

 

I'd like to help! 

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted. 

 

 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.