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HP Recommended
elite 7200 microtower
Microsoft Windows 10 (64-bit)

I deleted the ksthunt folder inthe registry under local machine / curentcontrol /servies /ksthunk. (I was told too by a tipsheet). since then the scanner does not find the computer and the sound problem-solver finds no sound device. I have tried to uninstall and reinstall all the sound drivers, that did not help. No sound is possible. Can I rescue this situatio? I only recently moved to windows 10 and system restore was not enabled. The only rollback I can do is on avg device updater. That gives me old driver status dates, but not my old registry. Help....

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

Registry settings are unique based on the hardware and software installed on each Windows installation.

 

You may have to back up data and do a "Fresh Start" found in Windows Security, Device Performance and Health.

 

Maybe a different forum member has a better fix. 

 

I have never had to do a Fresh Start so I don't know if it recreates the Windows Registry, I would think this process does this.

 

I create offline Windows images using Macrium Reflect free (Link). I can restore the most recent Windows backup using Macrium's offline image and bootable rescue media in about 15 minutes if something bad happens.

 

Regards

View solution in original post

3 REPLIES 3
HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

Registry settings are unique based on the hardware and software installed on each Windows installation.

 

You may have to back up data and do a "Fresh Start" found in Windows Security, Device Performance and Health.

 

Maybe a different forum member has a better fix. 

 

I have never had to do a Fresh Start so I don't know if it recreates the Windows Registry, I would think this process does this.

 

I create offline Windows images using Macrium Reflect free (Link). I can restore the most recent Windows backup using Macrium's offline image and bootable rescue media in about 15 minutes if something bad happens.

 

Regards

HP Recommended

tks for the advice.  Ihave little time (other work calls...) so will submit your thinking to the PC shop, who I may take it to for repair, once i get a standy-pc wired up.

HP Recommended

Hi Andrbea,

 

You're very welcome.

 

Regards

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