laptop not working

[mehaku]

i have laptop the issue  i am facing right  now   is my laptop   does not get on easily on  had to press  on switch  for  long time  and make sound two times it did and screen went  blank 

[Max3Aj]

@mehaku, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I'm sorry to hear you're having trouble with your laptop. Let's try a few troubleshooting steps to see if we can resolve the issue:

Power Reset:

• Disconnect all external devices (USB drives, printers, etc.).
• Unplug the power adapter.
• Press and hold the power button for about 15 seconds to drain any residual power.
• Reconnect the power adapter and try turning on the laptop.

Check for Hardware Issues:

• Ensure the battery is properly seated and connected.
• If possible, remove the battery and try powering the laptop with just the power adapter.

Boot into Safe Mode:

• Press the power button and immediately start pressing the F8 key repeatedly.
• If the laptop starts, select "Safe Mode" and see if it boots up.

Perform a Hard Reset:

• Turn off the laptop.
• Disconnect the power adapter.
• Remove the battery.
• Press and hold the power button for 60 seconds.
• Reconnect the battery and power adapter, then try turning on the laptop.

Check for Beep Codes or Blink Patterns

If you hear 2 beeps, this is a BIOS error code. In HP laptops:

• 2 beeps (or 2 blinking LEDs) typically indicate memory (RAM) failure.

Try reseating or replacing the RAM:

• If your model has accessible RAM, open the back panel carefully.
• Remove the RAM, clean the gold contacts gently with an eraser, and reinsert it.
• If there are two sticks, try booting with just one (in different slots if needed).

External Display Test

• Connect your laptop to an external monitor or TV using HDMI. Power it on and check if there's any display output. If it works externally, it could be a screen issue.

BIOS Recovery

• Press and hold Windows + B, then press and hold the Power button for 2-3 seconds.
• Release the Power button but keep holding Windows + B for a few more seconds.
• Wait to see if the BIOS recovery screen appears.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support