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HP Recommended
HP15s-du1564TU
Microsoft Windows 11

laptop screen half shaded please send a solution thank you

1 REPLY 1
HP Recommended

@SANDIPFARAKKA7 -- please send a solution

 

First, connect an external monitor to the video-output port, to see if the computer is capable of showing "good" video onto the external monitor.

 

If your new HP computer is less than 12 months old, the solution is to contact HP Support to open a claim against the HP Warranty. HP will repair/replace the laptop, at HP's expense.

 

If it is not an HP computer, or if the HP Warranty has expired, the solution is to take it to a qualified computer technician for professional trouble-shooting. Any repair might be expensive -- replacement of the motherboard, or replacement of the video screen, plus the time for the technician.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.