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Dotty78
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Solved!

lost audio since last Win 10 update

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HP 1360T desktop
Microsoft Windows 10 (64-bit)

Lost audio since last Win 10 update. Think it has beats audio device. seems to be gone?

 

Please help

Dotty

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Paul_Tikkanen
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Hi, Dotty:

 

See if installing this W10 IDT w/Beats audio driver from a newer model HP desktop PC gets the audio to work again.

 

Restart the PC after installing the driver...

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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Paul_Tikkanen
Level 21
Level 21
135,310 119,423 20,750 31,844
Message 2 of 4
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HP Recommended

Hi, Dotty:

 

See if installing this W10 IDT w/Beats audio driver from a newer model HP desktop PC gets the audio to work again.

 

Restart the PC after installing the driver...

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

View solution in original post

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Dotty78
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Thank you so much!!!

I've been working on this for 2 days😁

This link worked wonderfully and I have sound again!

Happy happy person

 

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Paul_Tikkanen
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You're very welcome.

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