• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 15-da0447tx
Microsoft Windows Server 2019

I lost the product key of windows 10 home single language 64-bit version 19044.1288 . which i got when i purchased the laptop

how i can recover the product key

2 REPLIES 2
HP Recommended

Hi:

 

The product key is in the BIOS.  You don't need it to reinstall W10.

 

Also, your PC is supported by the HP cloud recovery tool which you can use on another PC if yours is not working, to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

 

HP Recommended

If there is no data that needs recovering, we can move on to the good news
Because you have previously had windows 10 installed and activated on that device, you can reinstall windows 10 anytime you wish.

to get the best install, with fewest issues, use the media creation tool to create bootable media and clean install windows 10.

to avoid activation issues, make sure to get the same edition of windows 10 (home, pro, etc) that was previously installed

during install, skip the pages that ask for a key, it will activate automatically when you go online.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.