microsoft account password ,and out look password

[vivek1509]

 dear team 

 forgotten password problem and not geting code for password reset

kindly slove 

mob Edited

[VikramTheGreat]

Hi @vivek1509,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If you've forgotten the password to your HP Laptop PC 15-dw3000 (1A3X9AV) and you're not receiving the reset code, here are the steps you can follow to recover access:

Step-by-Step: Reset Forgotten Windows Password

🔹 If You're Using a Microsoft Account

1. Go to the official Microsoft password reset page:
   👉 Recover your account
2. Choose “I forgot my password” and follow the prompts.
3. If you're not receiving the code, try:
   • Checking spam/junk folders.
   • Use a different recovery method (email, phone, or authenticator app).
   • Clicking “I don’t have any of these” to start account recovery.

For more help sharing a link to guide you better: HP PCs - Change or reset the computer password in Windows 10 | HP® Support

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat