missing camera driver

[15-fa0031dx1]

Hello HP support, I don't have camera driver and i want to download the driver for my Victus Gaming Laptop 15-fa0031dx, but there is no drivers for my laptop in the hp website, so can you help me please, my camera is not working. Thank you

[Max3Aj]

Hi @15-fa0031dx1, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand how frustrating it can be when your camera isn't working. Let's try a few steps to resolve this issue:

Check for Windows Updates:

• Go to Settings > Update & Security > Windows Update.
• Click Check for updates and install any available updates.
• Restart your laptop and see if the camera driver is installed automatically.

Use HP Support Assistant:

• Download and install HP Support Assistant.
• Open HP Support Assistant and check for updates and messages.
• Follow the on-screen instructions to install any available camera driver updates.

Use Device Manager:

• Right-click on the Start button and select Device Manager.
• Click on Action > Scan for hardware changes.
• If the camera driver is not found, right-click on the Camera category (or Imaging devices if it appears) and select Update driver.
• Choose Search automatically for updated driver software.

Download from HP Website:

• Go to the HP Software and Drivers page.
• Enter your laptop model (Victus by HP Gaming Laptop 15-fa0031dx) and select your operating system.
• Look for the camera driver in the list of available drivers and download it.
• Install the downloaded driver and restart your computer.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support