missing windows 7 operating system for system factory reset and missing backup drive how to fix it

[wantluckman]

can anyone tell me how i can download software to make my hd so it starts the computer up like i just bought it with the back up recovery partition locked  so i can use windows 8.1 by using my upgrade disk on windows 7 and then doing the free update to 8.1 i have been using windows 10 for a long time since it came out and its not any safer for me all it did was cause me to end up loosing my os  backup  factory reset and recovery manager the recovery partition that holds all of that  too so now my computer wouldnt load windows 7 which i was using as windows 10 which i went and downgraded to windows 8 then back up to 8.1 and then it went dead so i had to install windows 8 by using my upgrade disk and installing it like it was installing it for the first time on a new hard drive with nothing on it yes i know i have been told about not using punctuation before lol but thats just how i write on internet sorry you just have to try and translate it lol hope you understand what i am saying and can help me out thanks

[Paul_Tikkanen]

Hi:

HP never had recovery media available for download for your PC's model series.

Customers used to be able to order W7 recovery media for the PC.

HP discontinued sales of recovery media for that model series several years ago.

However, you can still order a recovery kit from this vendor at the link below...

http://www.computersurgeons.com/p-22708-windows-7-64-bit-recovery-kit-br347av-for-hp-pavilion-deskto...

Now, if your issue is that you just want W7 on there so you can upgrade to W8.1, then you can make your own plain W7 installation media as follows.  You would use the W7 product key on your PC's case to activate the installation.

Click on the Windows ISO Downloader.exe link to download the tool to create the W7 ISO file download.

This link downloads a file that accesses the Microsoft Techbench W7 ISO files and generates the ISO file download you need.

https://www.heidoc.net/php/Windows-ISO-Downloader.exe

Select the Windows COEM ISO file download for the version of W7 the product key is good for.

I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or DVD, or you can use a different free utility such as Rufus.

Then you can install the drivers and available software from the PC's support page...

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-p6000-Desktop-PC-series/4162263/model/4...

[wantluckman]

ok one thing i forgot to mention i dont have the original keyboard only a usb keyboard when i install this how do i do it so it basically wipes the drive so it only has the one windows 7 install on it and do it with the usb mouse as right now it has muliple partitons like 3 or 4 and it seems like it says the windows 7 is there but it doesnt load at all thats it had some error on the start up screen saying something like one of the files was not valid and it would just keep restarting computer on endless cycle which lead me to install windows 8.1  but thats messed up like i said  it removed the backup media id like to have that so the drive is like i just bought it so if i need to go back to 7 for some reason like i find that with all the programs i run even 8.1 is too much i can use 7 and just recover using recovery manager each time  if i do it the second way i have to worry about drivers and then the keyboard problems i dont think i can even find a replacement one anywhere to fit that port in back lol

[Paul_Tikkanen]

If you go the second route (make your own installation media), when you get to this window of the installation steps, you highlight each partion, click on the X Delete icon and delete all of the partitions leaving one partition to install W7 on.

[wantluckman]

ok regardless of which option i choose what do i do about the keyboard is there any place to find a keyboard to fit the port on my machine how can i do this without drivers for a wireless keyboard or a usb keyboard at least i know i can find a usb keyboard can you find a keyboard that fits my machine if so where im not good with all this equivalent stuff when it comes to pcs if it doesnt say for my machine im iliterate lol

[Paul_Tikkanen]

Just get a wired USB keyboard and mouse from any office supply store.

[wantluckman]

yes but wont it need drivers for the usb keyboard to install the bios part of the recovery kit?

[Paul_Tikkanen]

It shouldn't.

Your PC's motherboard, according to the specs only has USB ports for the KB and mouse.

There are no PS/2 ports that I saw on the motherboard illustration.