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HP Recommended
Microsoft Windows 10 (64-bit)

turned system off then back on,monitor comes on says no signal and goes to sleep

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey there @mholmes940, Thank you for joining the HP Forums!
 
                     

I understand that the monitor says no signal and goes to sleep.

 

Please try few steps mentioned below.

 

Click Start, Control Panel, System, and Maintenance, and then click Power Options.
Select High performance, and then click Change plan settings.
Change the settings to Never.
Click the Save changes button to accept the changes, and then restart the computer.

 

Also make sure that the Display adapter is up to date.
1. Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Maintenance and then clicking Device Manager.‌
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
2. In Device Manager, locate Display Adapter you want to update and then double-click the device name.
3. Click the Driver tab and then click Update Driver and follow the instructions.

 

Also, make sure the cables you are connecting to monitor are securely connected or use a different video cable.

 

I will watch for your reply.

Have a great day!

A4Apollo
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hey there @mholmes940, Thank you for joining the HP Forums!
 
                     

I understand that the monitor says no signal and goes to sleep.

 

Please try few steps mentioned below.

 

Click Start, Control Panel, System, and Maintenance, and then click Power Options.
Select High performance, and then click Change plan settings.
Change the settings to Never.
Click the Save changes button to accept the changes, and then restart the computer.

 

Also make sure that the Display adapter is up to date.
1. Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Maintenance and then clicking Device Manager.‌
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
2. In Device Manager, locate Display Adapter you want to update and then double-click the device name.
3. Click the Driver tab and then click Update Driver and follow the instructions.

 

Also, make sure the cables you are connecting to monitor are securely connected or use a different video cable.

 

I will watch for your reply.

Have a great day!

A4Apollo
I am an HP Employee

HP Recommended

thx  problem solved    wow

HP Recommended

@mholmes940 thanks for the reply,

 

 

I am happy to know the issue got resolved. If you have any queries in future you can always reach out to us.

 

Thank you once again and Have a great day!

A4Apollo
I am an HP Employee

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