mouse curser is missing

[bayanagari]

my mouse curser has disappeared from my screen

[Hawks_Eye]

Hi @bayanagari 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

A missing cursor can be frustrating, but let's get it back! Here are some steps to troubleshoot:

Enable the Touchpad

• Press Fn + F7 (or Fn + F5/F6, depending on your model) to toggle the touchpad.
• If using an external mouse, unplug and reconnect it.

Restart Your Laptop

• Sometimes, a simple restart resolves cursor issues.

Check Mouse Settings

• Press Win + R, type main.cpl, and hit Enter.
• Go to the Pointer Options tab and ensure the cursor is visible.

Advanced Troubleshooting:

Update or Reinstall Mouse Drivers

• Open Device Manager (Win + X > Device Manager).
• Expand Mice and other pointing devices, right-click your touchpad/mouse, and select Update driver.
• If updating doesn’t work, try Uninstall device, then restart your laptop.

Enable Mouse in BIOS

• Restart and enter BIOS (F10 during boot).
• Look for Internal Pointing Device and ensure it’s enabled.

Run HP Hardware Diagnostics

• Restart your laptop and press F2 repeatedly to enter HP PC Hardware Diagnostics.
• Run a Touchpad Test to check for hardware issues.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye