my Bluetooth is not working it's driver is either missing or is not updated and is not updating

[pixelmaster]

my Bluetooth is not working it's driver is either missing or is not updated and is not updating

[Max3Aj]

@pixelmaster, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

If your Bluetooth is not working and the driver appears to be missing or not updating, here are some steps to help you resolve the issue:

Check if Bluetooth is Supported and Enabled

• Press Windows + X and select Device Manager.
• Look for Bluetooth or Bluetooth Radios.
  • If it's missing, your PC might not support Bluetooth or the driver is not installed.
  • If it's listed, right-click and ensure the device is enabled.

Update or Reinstall the Bluetooth Driver

• Visit the official HP Drivers page: HP Drivers & Software.
• Enter your PC model number and operating system.
• Download the latest Bluetooth driver available.
• Install the driver and restart your PC.

Use HP Support Assistant

• Download and install HP Support Assistant. HP Support Assistant | HP® Support
• Open the app and go to Updates > Check for updates.
• Install any available Bluetooth-related updates.

Try HP PC Hardware Diagnostics

• Use HP PC Hardware Diagnostics - HP PC Hardware Diagnostics | HP® Support
• to check for hardware issues.
• Run a Bluetooth test if available.

Manual Driver Installation (Intel Bluetooth)

If your PC uses an Intel Bluetooth chip, you can manually install the latest driver:

• Intel Bluetooth Driver v.22.190.0.2 for Windows 10 22H2.

You may refer to this document - HP PCs - Troubleshooting a Bluetooth connection in Windows 10 | HP® Support

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support