-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- my camera driver is not shown on device manager

Create an account on the HP Community to personalize your profile and ask a question
04-11-2025 08:18 AM
@PRINCE129, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If the camera driver for your HP Pavilion 15.6 inch Laptop PC (model 15-eh1000) is not shown in the Device Manager and the camera is not working, follow these steps to resolve the issue:
Check for Windows Updates: Sometimes, updating Windows can automatically install missing drivers. Go to Settings > Update & Security > Windows Update and check for updates.
Reinstall the Camera Driver:
- Visit the HP Support page.
- Download and install the latest camera driver available for your device.
Enable the Camera in Device Manager:
- Open Device Manager by right-clicking the Start button and selecting Device Manager.
- Look for any devices under Imaging devices or Cameras. If you see your camera listed, right-click it and select Enable.
Run the Windows Troubleshooter:
- Go to Settings > Update & Security > Troubleshoot.
- Select Additional troubleshooters and then choose Camera. Follow the on-screen instructions.
Check Privacy Settings:
- Go to Settings > Privacy > Camera.
- Make sure the camera access for this device is turned on and that apps are allowed to use the camera.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Max3Aj
HP Support