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jeremiahcreeper
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my computer wont turn on when it sleeps. heeellllpp :(

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when i try to wake up the computer, it ignores the keyboard. so i try to wake it up it by pressing the button but it shuts down completely. then it wont turn on. only the fan spins for a few seconds and stops. i have to constantly press the power button and sometimes the fan finally spins at a higher than normal RPM.  everything else is still asleep. no signal appears on monitor. its a desktop windows 7.

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Riddle_Decipher
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@jeremiahcreeper Greetings from the HP Community!

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, try the below steps to resolve the issue:

I suggest you make a few changes to the way sleep mode works under power options:

  • Change - "Put the computer to sleep" to preferred time,
  • And Change - "Turn off the monitor" to never.

If the issue persists, try the below steps:

Disabling the hybrid sleep, followed by updating all available Windows updates and the BIOS update from the HP website, please follow the below steps to disable the hybrid sleep after performing a hard reset on the device should help resolve the issue.

  1. In Windows, search for and open Control panel.

  2. Make sure the View by setting is set to Category, and then click Hardware and Sound.

  3. Click Power Options.

  4. Click Change plan settings for the power plan that is selected.

  5. Click Change advanced power settings.

  6. Expand Sleep, and then expand Allow hybrid sleep.

  7. Select Off from the On battery drop-down menu, and then select Off from the Plugged in drop-down menu.

  8. Click OK.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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