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‎10-15-2018 11:44 AM

HP Recommended
Product: Z420 Workstation
Operating System: Microsoft Windows 7 (64-bit)

Just installed new SSD boot drive in my Z420 and found all the other drivers for WIN7 but still missing the PCI Serial Port driver, any suggestions would be much appreciated.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-15-2018 12:05 PM

HP Recommended

You're very welcome.

 

it was a 50-50 guess, and I lost on the first one.

 

Your PC needs the older version...Intel AMT LMS_SOL for AMT 7.xx

 

https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56760.exe

 

 

View solution in original post

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5 REPLIES 5

‎10-15-2018 11:53 AM

HP Recommended

Hi:

 

You need this driver for that device...Intel AMT LMS_SOL for AMT 8.xx

 

https://ftp.hp.com/pub/softpaq/sp60501-61000/sp60646.exe

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‎10-15-2018 12:02 PM

HP Recommended

Paul,

Thanks for the reply.  Just tried to install it and get an error message, said it wasn not compatable.  Any other info I can give you that might help?

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‎10-15-2018 12:05 PM

HP Recommended

You're very welcome.

 

it was a 50-50 guess, and I lost on the first one.

 

Your PC needs the older version...Intel AMT LMS_SOL for AMT 7.xx

 

https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56760.exe

 

 

1 person found this reply helpful
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‎10-15-2018 12:10 PM

HP Recommended

2nd time was a charm, that worked!  Thank you so much.  This is why I buy HP, the best support.

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‎10-15-2018 12:14 PM

HP Recommended

Anytime   Glad to have been of assistance.

 

Your model has both driver files listed on the support page, and I picked the wrong one first.

 

You can find the PCI serial port driver under the Software-System Management driver section.

 

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