-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- need a driver for this

Create an account on the HP Community to personalize your profile and ask a question
04-28-2024 10:11 PM
i need a driver for this .. PCI\VEN_8086&DEV_1C3D&SUBSYS_00008086&REV_04 can someone send me a link? says its Intel(R) Active Management Technology - SOL but nothing on their sight
04-28-2024 11:56 PM - edited 04-28-2024 11:58 PM
https://devicehunt.com/view/type//pci/vendor/8086/device/1C3D
this is the chipset driver for your laptop
https://ftp.hp.com/pub/softpaq/sp50501-51000/sp50888.exe
Get the latest HP support assistant
https://support.hp.com/us-en/help/hp-support-assistant
Intel also has a support assistant, see if this find any other missing drivers.
https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
04-29-2024 06:49 AM
You need this driver:
Intel Management Engine Software
This package contains the Intel Management Engine Software version 11.0 for the supported Workstation models and operating systems. This package installs the latest Management Engine Interface (MEI) and Serial-Over-LAN (SOL) drivers, as well as Intel Management and Security Status (IMSS), to support Intel Active Management Technology (AMT) versions 8.x and 9.x.
https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74499.exe
Here's a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted:
[Intel.NTamd64]
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1E3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1CBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1DBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_8C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9CBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_8D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_A13D&CC_0700"