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IDiamondEspeon Top Student
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need help with internet and searching things

hp notebook

whenever i go onto chrome internet explorer google ect and go onto a tab it either says unknown error or no internet connection or nothing at all and just takes me out of chrome ect. i need help with this cause im in a byod class and my computer wont let me on anything usually it just starts going black and white and glitches me out of my searching application

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need help with internet and searching things

IDiamonEspeon

 

Hello;

Allow me to welcome you to the HP forums!

I read your post about internet and search problems and wanted to help -- but need more information.

 

Please follow these instructions for finding the detailed product number of your PC: Finding Your HP Product Model Number | HP® Customer Support

 

Also, we need to know which OS version you're running.  And if it's Win10, did the PC come with that preinstalled, or did you do the Win10 Upgrade?


We can proceed once you provide the information.

Thanks

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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IDiamondEspeon Top Student
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need help with internet and searching things

Yea its a Windows 10 and it came already installed I'll get the other info now
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