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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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08-25-2016 06:00 PM
whenever i go onto chrome internet explorer google ect and go onto a tab it either says unknown error or no internet connection or nothing at all and just takes me out of chrome ect. i need help with this cause im in a byod class and my computer wont let me on anything usually it just starts going black and white and glitches me out of my searching application
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Accepted Solutions
08-31-2016 02:51 PM
08-27-2016 11:24 AM
Hello;
Allow me to welcome you to the HP forums!
I read your post about internet and search problems and wanted to help -- but need more information.
Please follow these instructions for finding the detailed product number of your PC: Finding Your HP Product Model Number | HP® Customer Support
Also, we need to know which OS version you're running. And if it's Win10, did the PC come with that preinstalled, or did you do the Win10 Upgrade?
We can proceed once you provide the information.
Thanks
I am a volunteer and I do not work for, nor represent, HP
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