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‎07-18-2017 06:11 PM

HP Recommended
Product: hp omni all-in-one pc
Operating System: Microsoft Windows 7 (64-bit)

When i go to hp website try to order a set of Recovery Disk.It wont let me.I rented this computer off of Aarons.And when i paid the computer off they didnt give me the recovery disk for this computer.Now when i tried to order them myself.It wouldnt let me.Now i cant reset it to back to factory settings.So how can i order a set of Recovery Disks?Here is some in formation on this computer.Product number QW773AA#ABA and model number is 120-1126

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-18-2017 06:33 PM

HP Recommended

Hi:

 

Here is the link to order recovery media for your PC...

 

https://support.hp.com/us-en/mediaorder/HP-Omni-120-1100-Desktop-PC-series/5186992/model/5192385/sof...

 

If the recovery media is no longer available from HP, then this non-HP vendor has recovery media for sale for your model...

 

http://www.computersurgeons.com/p-20460-windows-7-64-bit-recovery-kit-c4g69av-for-hp-omni-desktop-pc...

View solution in original post

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3 REPLIES 3

‎07-18-2017 06:33 PM

HP Recommended

Hi:

 

Here is the link to order recovery media for your PC...

 

https://support.hp.com/us-en/mediaorder/HP-Omni-120-1100-Desktop-PC-series/5186992/model/5192385/sof...

 

If the recovery media is no longer available from HP, then this non-HP vendor has recovery media for sale for your model...

 

http://www.computersurgeons.com/p-20460-windows-7-64-bit-recovery-kit-c4g69av-for-hp-omni-desktop-pc...

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‎07-18-2017 07:53 PM

HP Recommended

Ok thank you.

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‎07-18-2017 08:08 PM

HP Recommended

You're very welcome.

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