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HP Recommended
HP Compaq dc7900 Small Form Fa
Microsoft Windows 7 (64-bit)

need to factory hard reset my desktop but have no reset disk Options ‎06-06-2017 06:22 PM Product Name: HP Compaq dc7900 Small Form Fa Operating System: Microsoft Windows 7 (64-bit) Product Name: HP dc7900 small form factor Operating System: Microsoft Windows 7 (64-bit) Hello there..I am having a problem trying to factory hard reset my hp windows 7 pro desktop.. I do not have the instilation disk so i know you guys are tyhe ones to come to for your expert advice.. HELP!! IN TEXAS!!::smileyfrustrated::smileywink: Thanks so much fore your help.. have a great day!

4 REPLIES 4
HP Recommended

Hi:

 

You should be able to order a set of W7 recovery disks for your dc7900 by calling HP at this number...

 

1-800-334-5144

 

Have the serial number of the PC handy to give to the customer services rep.

HP Recommended
Thanks so much
HP Recommended

computer boot problem.jpgcompu5.jpgbut theres nothing i can do myself from rebooting it differently?

HP Recommended

You're very welcome.

 

On your first screen shot there is nothing you can do because you have no W7 installation disk which you would need to follow the steps.

 

As far as the BIOS, the only other thing you can try is to restart the PC, tap the F11 key at the beginning of the HP welcome screen, and if your PC has a built in recovery feature, the F11 key will activate it.

 

If nothing happens, or the recovery process fails, then your only option would be to obtain recovery disks.

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