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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Somehow I deleted one of our email accounts from the desktop. I can still read/send emails from mobile devices.  How do I restore this email account to desktop?

HP Recommended



Email accounts must be recovered from your Email provider.


What else?



Community Policy / Rules


According to the Community's Rules of Participation


4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.


Open website  HP World-Wide Support

 Select your region and follow the prompts




If you have lost your Microsoft account login access,

Microsoft Account Login


If you are using a Microsoft Account to log into the computer,

You might  be able to get help from Microsoft.

Reminder:  You can reset your Microsoft password using a different computer


Microsoft Account – Password Reset

When you can't sign in to your Microsoft account


Ask the Community:  Microsoft Community


September 2020

Microsoft Community - Incorrect Password after Windows 10 update – Page 2

Workaround / Solution – Remove trailing space from username


What else?


A licensed Microsoft Technician can likely provide you access to the computer. 

Be prepared to show proof of ownership.



What else?


Windows PIN Login issues?

Resolve  login issues with your login PIN through Windows / Microsoft.

 Reset your PIN when you’re signed out on Windows 10




What else?


IF you are asking about adding your email address / account (back) into the Windows Mail application,

you can do so.


For example,

Start here:

Mail and Calendar for Windows 10 FAQ 

Question not answered? 

Scroll down in the FAQ document and click to contact Microsoft Support.


What else - Windows Mail


General advice

Make sure your Windows Updates are current.

Check and run Windows Updates -- if any Updates are installed, Restart the computer and log in.


What else?


Having added your email account to Windows Mail application, you can remove your email account from Windows Mail.


After that, Check the Microsoft Store to see if there is an update to the Windows Mail application or any other application managed / provided by the Store.


Check / Update applications in / from the Microsoft Store

Windows key > Open the Tile for Microsoft Store

If necessary, sign into the store

Click on “See more”  (three horizontal dots  )

Select Downloads and Updates

Click Get Updates


Whether or not the app updates,

Restart the computer and log in.


Open Windows Mail and add your email back into the application.



Windows Mail dislikes Two-Step verification.

In your email provider setup, add / use an Apps Password or switch OFF 2-Step verification.




Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.