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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- need to restore email account

Create an account on the HP Community to personalize your profile and ask a question
05-29-2021 03:04 PM
Email accounts must be recovered from your Email provider.
What else?
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Community Policy / Rules
According to the Community's Rules of Participation
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Open website HP World-Wide Support
Select your region and follow the prompts
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If you have lost your Microsoft account login access,
Microsoft Account Login
If you are using a Microsoft Account to log into the computer,
You might be able to get help from Microsoft.
Reminder: You can reset your Microsoft password using a different computer
Microsoft Account – Password Reset
When you can't sign in to your Microsoft account
Ask the Community: Microsoft Community
September 2020
Microsoft Community - Incorrect Password after Windows 10 update – Page 2
Workaround / Solution – Remove trailing space from username
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What else?
A licensed Microsoft Technician can likely provide you access to the computer.
Be prepared to show proof of ownership.
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What else?
Windows PIN Login issues?
Resolve login issues with your login PIN through Windows / Microsoft.
Reset your PIN when you’re signed out on Windows 10
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What else?
IF you are asking about adding your email address / account (back) into the Windows Mail application,
you can do so.
For example,
Start here:
Mail and Calendar for Windows 10 FAQ
Question not answered?
Scroll down in the FAQ document and click to contact Microsoft Support.
What else - Windows Mail
General advice
Make sure your Windows Updates are current.
Check and run Windows Updates -- if any Updates are installed, Restart the computer and log in.
What else?
Having added your email account to Windows Mail application, you can remove your email account from Windows Mail.
After that, Check the Microsoft Store to see if there is an update to the Windows Mail application or any other application managed / provided by the Store.
Check / Update applications in / from the Microsoft Store
Windows key > Open the Tile for Microsoft Store
If necessary, sign into the store
Click on “See more” (three horizontal dots … )
Select Downloads and Updates
Click Get Updates
Whether or not the app updates,
Restart the computer and log in.
Open Windows Mail and add your email back into the application.
Remember:
Windows Mail dislikes Two-Step verification.
In your email provider setup, add / use an Apps Password or switch OFF 2-Step verification.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"