Hello
this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer
HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop:
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
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What do you mean ?
Did you search with the hp support assistant software, or directly from the product page?
How long have you had the computer?
Expert volontaire :Forum Fr 17-10-2009 :
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