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- not able to access startup menu or BIOS menu it just goes to...

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1 REPLY 1
03-01-2025 03:52 AM
Hi @Sharri3
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
To determine whether you need to contact HP or troubleshoot startup issues, perform a hard reset.
For detailed instructions on how to perform the above steps, please click on the link below:
HP PCs - Computer does not turn on, start, or boot | HP® Support
If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day!
Take care, and have an amazing day!
Regards,
Hawks_Eye
I am an HP Employee.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!
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