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- Re: one of the vans are not working
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1 REPLY 1
01-31-2024 04:15 AM
HP Recommended
Can you run diagnostics? Tap the ESC key when powering up and do one pass through tests.
If the fan fails it nees to be replaced or cleaned.
https://www.wikihow.com/Clean-a-Laptop-with-Compressed-Air
disassembly https://www.youtube.com/watch?v=UBhbuYj2kVI
Page 13 gives the fan part number if it need to be replaced
https://h10032.www1.hp.com/ctg/Manual/c06523509.pdf
check warranty and call for repair info:
https://support.hp.com/us-en/checkwarranty
https://www.hp.com/us-en/contact-hp/ww-contact-us.html
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