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‎01-31-2024 03:28 AM

HP Recommended
Product: HP Pavilion x360 - 14-dh1005nt

Hi. While opening the laptop a message comes to the screen and it says that one of the van to cooling the pc is not workin. Thus the pc is shutting down itself in 15 secs.

Category:
1 REPLY 1

‎01-31-2024 04:15 AM

HP Recommended

Can you run diagnostics?  Tap the ESC key when powering up and do one pass through tests.  

If the fan fails it nees to be replaced or cleaned. 

https://www.wikihow.com/Clean-a-Laptop-with-Compressed-Air

 

disassembly  https://www.youtube.com/watch?v=UBhbuYj2kVI

 

Page 13 gives the fan part number if it need to be replaced

https://h10032.www1.hp.com/ctg/Manual/c06523509.pdf

 

 

check warranty and call for repair info:
https://support.hp.com/us-en/checkwarranty
https://www.hp.com/us-en/contact-hp/ww-contact-us.html

Thank you for using HP products and posting to the community.
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