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‎07-23-2023 09:44 AM

HP Recommended

For a bout a year  the hp wireless keyboard and mouse worked perfectly fine. Then all of a sudden I got a keyboard error, neither mouse nor keyboard were responsive. All of my other Asus, Logitech, wired or wireless mice and keyboards work satisfactorily.

Category:
1 REPLY 1

‎07-25-2023 01:38 PM

HP Recommended

Hi @Alfredito,

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number/product number(SKU number) of your HP Product (if you need help, click here for information on how to find your model number/product number).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc., on your public post.

 

Take care and have a great day ahead.

Rainbow23 - HP Support.
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