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‎01-06-2018 05:52 PM

HP Recommended
Product: HP Pavilion Wave 600-a100 Desktop PC series
Operating System: Microsoft Windows 10 (64-bit)

Hi there

 

I currently have the HP connected via HDMI cable to a Yamaha 3060 receiver, which is connected to a Sony 65" 4k TV. The resolution on the HP is set to 3840x2160......the only option is 30Hz for refresh rate......do I need to use the display               port/ buy a Display Port to HDMI adapter to get full 60z refresh/resolution?

 

I have updated the intel HD graphics card, and also tried a few diferent HDMI cables. The Yamaha and the Sony TV both support HDMI 2.0 up to 4k

 

Cheers,  Darren

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-06-2018 08:24 PM

HP Recommended

@sonusfaber1, welcome to the forum.

 

I believe that you will have to use the DisplayPort to get the resolution and refresh rate that you desire.  I know that my monitor is only capable of 3840 x 2160 @60 using the DisplayPort.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

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1 REPLY 1

‎01-06-2018 08:24 PM

HP Recommended

@sonusfaber1, welcome to the forum.

 

I believe that you will have to use the DisplayPort to get the resolution and refresh rate that you desire.  I know that my monitor is only capable of 3840 x 2160 @60 using the DisplayPort.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
1 person found this reply helpful
Was this reply helpful? Yes No
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