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‎02-05-2019 11:18 PM

HP Recommended
Product: hp
Operating System: Microsoft Windows 10 (64-bit)

why would mu desk top dissapear suddenly until i restart the machine they re appear

1 REPLY 1

‎02-07-2019 03:15 PM

HP Recommended

@NYAGUTHII

 

Welcome to HP Support Community

 

Does this problem happen on any particular Application or Website?

 

I suggest you run the SFC Scan since this seems to be a Windows corruption

 

The sfc /scannow command (System File Check) scans the integrity of all protected operating system files and replaces incorrect, corrupted, changed, or damaged versions with the correct versions where possible.  

 

  • In the search box on the taskbar, enter Command Prompt. Press and hold (or right-click) Command Prompt (Desktop app) from the search results and select Run as administrator.
  • Enter DISM.exe /Online /Cleanup-image /Restorehealth (note the space before each "/"). (Note: This step may take a few minutes to start and up to 30 minutes to run and complete.)
  • Enter sfc /scannow (note the space between "sfc" and "/"). 

You can refer to this Link: https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker

 

Let me know how it goes and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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