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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- printer sleeps

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05-28-2025 01:16 PM
@ismailnm, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Sleep Mode/Power Management Settings
Go to the printer’s control panel > Settings > Power Settings or Energy Settings.
Set Sleep Mode or Auto-Off to a longer delay or disable it if possible.
Alternatively, adjust this from the HP Smart App or Embedded Web Server (EWS) (accessed by typing the printer's IP address in your browser).
Outdated Printer Driver
If you're using an outdated or incorrect driver, performance may lag.
Visit the official HP driver page: HP 9125e Drivers
Download and install the latest full-feature software for Windows 10 (32-bit).
Restart your PC and printer after installation.
Connection Type (Wi-Fi Delay)
Wireless connections can sometimes introduce lag, especially with weak signals.
Ensure the printer is close to the router for a strong signal.
If possible, use a USB cable to connect directly to the computer and test print speed.
Check your router settings for Wi-Fi interference or congestion.
Restart Print Spooler (Windows):
- Search services in the search box. Open the service menu.
- In the list, find Print Spooler.
- Right-click Print Spooler and click Restart.
- If it’s stopped, click Start instead.
- Close the window. Check if the issue persists
Run HP Smart:
- Download and run the HP Smart. Follow the prompts to diagnose and fix common printing issues.
- Refer: Use Diagnose & Fix in HP Smart to repair common printing issues (Windows, macOS) | HP® Support
Update Printer Firmware (Update the firmware on an HP printer | HP® Support)
- Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee