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HP Recommended
Pavillion p7-1500z
Microsoft Windows 8.1 (64-bit)

I don't really know the best forum for this.  I'm trying to find out if there is a way to track down a product key from Microsoft Office Home & Student that was installed on my computer back in 2013.  I'm usually pretty good at keeping any discs, and I can't find one, so I'm wondering if HP installed it on my machine and provided me with a product key.  I have the original invoice with my order number, date, serial number, etc.  Just no product key.  Please help!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@kjam727

 

Please download the following tool and run on your machine

 

      http://www.belarc.com/free_download.html

When run it, it will give you a list (under Manage all your software licenses... section) of many software keys on your computer. For example (I use Office 365)

 

           bkeys.png

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

@kjam727

 

Please download the following tool and run on your machine

 

      http://www.belarc.com/free_download.html

When run it, it will give you a list (under Manage all your software licenses... section) of many software keys on your computer. For example (I use Office 365)

 

           bkeys.png

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

You're my new best friend.  Thank you.  That worked...however, now I have a new problem.  I tried to enter the product key, and the ONE KEY on my keyboard that won't work is my 0 (zero) key.  The odd thing is, it worked EVERYWHERE ELSE EXCEPT the product key window.  I'm at a loss.  I can type all the zeros I want unless I'm typing them into a product key box to re-register my office edition.

HP Recommended

> I'm at a loss.  I can type all the zeros I want unless I'm typing them into a product key box to re-register my office edition.

 

Two possibilities:

 

1. That character in the product-key is an "oh", not a "zero", and the input-area is blocking your attempts to enter an "impossible" character;

 

2. write "oh-zero-oh" somewhere else, and copy those 3 characters to the Windows Clipboard, and "paste" them into the product-key field.  If two characters are accepted, namely "oh-oh", then "zero" has been blocked. If one character is accepted, then "zero" has been accepted, and both "oh" characters have been blocked.

 

Y0DEL-LAY-DEE-WH0  :LaughingTears:

 

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