query about bitlocker recover

[imran47]

I OPENED MY LAPTOP AFTER A MONTH & I FOUND THAT MY POWER BUTTON IS NOT WORK .. AFTER 45MIN OF TRYING I ABLE TO TURN ON MY LAPTOP BUT .. THIS TIME I GET TPM RELATED CONTENT ON INTERFACE ...

AFTER THAT EVERYTIME I OPEN MY LAPTOP IT SHOWS 'BITLOCKER RECOVERY' .. "THERE IS AN ISSUE WITH TRUSTED PLATFORM MODULE (TPM) DATA ..

PRESS Y RESET WHOLE TPM & N BOOT WITH CURRENT TPM ..

EVERYTIME I PRESS N AND ENTER RECOVERY KEY .. 

I'M FED UP WHAT SHOULD I DO NOW?

[Treeko]

Hi @imran47 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing Bitlocker issues.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Note: Do not share any of your personal information such as serial, phone number, email ID, or keys, password etc.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support