"Enter Current Password" is prompted, but I don't know

[jiwon21c]

I need to enter BIOS menu, but "Enter Current Password" is prompted, but I don't know or remember it.

My PC S/N is (Edited)

Please give me a solution to solve this out.

Thanks,

[zoey7886]

@jiwon21c, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding BIOS Password Prompt! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Just to clarify—may I know why you’re trying to access the BIOS? This helps us understand the urgency and offer the right support.

Also, for your privacy and security, please don’t share your serial number publicly. We’ll need it, but only through a private message.

Once I have that info, I’ll guide you further.  

Regards, 

[jiwon21c]

Hi,

Fortunately I made it removed through cleaning it with a jumper setting.

Thanks,

Have a nice weekend,

Jiwon