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HP Recommended
hp desktop pc m01-f0000a (2w899av)
Microsoft Windows 11

This machine is driving me insane with frequent reboot and BOSD's   I have ran every diagnostic available on the machine with no errors found.  I have completed a fresh install of Windows 11.   The on thing on this machine now is Windows 11.  

The BSOD's  are never the same error.   Any ideas Please. 

 

4 REPLIES 4
HP Recommended

Hi @OKDUFFER 

 

Please detail all diagnostics you used. Diagnostics may not detect a problem unless the fault occurs during testing.

 

Random bluescreen errors are usually caused by hardware. A faulty memory module can be a prime suspect. A failing HDD can also cause weird problems. Any component connected to the MB or the MB/CPU can cause this. The power supply is not excluded from the troubleshooting process.

 

There is no "one size fits all" answer to this problem.

 

Contact HP Support if in warranty.

 

You will have to systematically remove components and replace each component, one at a time, to find the bad part. This can get very expensive.

 

I would find a local PC Tech if you are out of warranty unless you have replacement parts and like to troubleshoot this type of problem.

HP Recommended

I ran every diagnostics in the HP support Assistant and every diagnostic available in  HP PC Hardware Diagnostics UEFI Tool .  The only possible error noted in these tests was the Long DST : Warning when i ran the SSD test.  So I went to curical.com and downloaded their program to test the SSD and it found no errors.   I also downloaded hwmonitor to check temps.  Highest temp recorded was for the CPU which reached 61C.   

HP Recommended

Hi

 

Did you also check system board temps, RAM temps, graphics card temps, and drive temps when using HWiNFO?

 

Try running a check disk to check system files. Run the following commands at an admin command prompt:

 

DISM.exe /Online /Cleanup-image /Restorehealth

 

Run the next command after the first command completes:

 

sfc /scannow

 

It looks like you will have to check components, one at a time, to find the faulty part. I would test the RAM, the graphics card, and the power supply when running the PC with a minimum configuration.

HP Recommended

Yes I looked at all the temps and everything appeared to be in the Normal Temp Range.  I also ran the DISM  and SFC  commands you mentioned.   SFC  /scannow will say it fixed problems  but then it reboots and just continue rebooting.  I have wiped the drive and reloaded windows.   This computer only had one program running on it.   Blue Iris software, and it did not store any data.   So I have no worries about data loss.    Each time I try to fix something it seems to reboot faster,  At this point, I cannot even get it to boot to a usb drive it just reboots  and reboots.  

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