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HP Recommended
Microsoft Windows 10 (64-bit)

I am getting more problems with my computer. They seem to be minor but very annoying.

Today i was writing a message on Facebook Messenger and some letters showed up after some delay while dashes were appearing without any input. For couple of weeks light adjustment scale showed up and disappeared randomly in left upper corner. Around the same time i started getting a lot of scam messages in google mail, tried to use filters but email address was always changing and messages keep coming and coming. Blocking did not seem to help either.

Could it be all related to virus? I am using McAfee Total Protection software.

1 REPLY 1
HP Recommended

@LeonK1948

 

Welcome to the HP Support Community

 

I understand you are facing a performance issue with your notebook. Not to worry I will help you to get a resolution to resolve the issue.

 

Update the BIOS, & Chipset drivers:

  • Here's the link to download and install the above updates: Click here

 

If the issue persists, then Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool and Update Windows.

  • Select Start  > Settings  > Update & Security  > Windows Update , and then select Check for updates. If updates are available, install them
  • Also, open HP Support assistant on your PC and run the Performance tune-up check.

 

image

 

If the issue still persists, then please follow the steps mentioned in the below documents:

I hope this helps! Keep me posted. 

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.