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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- recovery disk

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02-25-2021 07:21 AM
Hi:
Your PC appears to be supported by the HP Cloud recovery client tool which you can use to make a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.
Look under the Software - Security section of your PC's driver page...
HP ProDesk 400 G5 Microtower PC Software and Driver Downloads | HP® Customer Support
This package provides the Cloud Recovery Client for supported models running a supported operating system. This Client Utility enables users to download the Recovery Kit from the cloud.
https://ftp.hp.com/pub/softpaq/sp110501-111000/sp110846.exe
I have attached the instructions for how to use this utility, below.