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HP Recommended
Touchsmart 610
Microsoft Windows 7 (32-bit)

I am truying to restore email and internet settiongs backup with HP recoverymgr.

When I select recoverymgr on the DVD containg the backup I get "error preforming inpage operation"

1 REPLY 1
HP Recommended

@aceinbox,

 

Thank you for posting your query on HP Community,

  • Are you getting any error message or code while playing DVD's?
  • Does computer recognize the DVD disk?
  • Have you checked the DVD on a different computer

You may try to remove the dvd and  use a microfiber cloth as it is excellent for lint-free cleaning. 

 

Once done, insert the dvd and try to check if it works. 

 

You may refer to this support document for - HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)

 

Let me know how it goes for further assistance!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

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