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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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hi
sorry
what is the purpose of your question exactly
If you need to replace the hard disk, you have to buy a new one, and do the replacement yourself.
in view of the indications here, if it is the right model, you are probably no longer under warranty
Operating System: Microsoft Windows 8.1 (64-bit) ?
https://support.hp.com/in-en/document/c04104098
Release date
27-Jan-2014
if this one ?
this type of computer being quite fragile, if you are not able to do it, you need to find a specialist
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you should be able to install any other equivalent hard drive HDD
if you don't have recovery media, you will have to try with the microsoft tool
Solved: Re: Windows key lostdue to hard drive failure - HP Support Community - 8206746
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