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reset password without disk

HP Recommended
Microsoft Windows 7 (32-bit)

HP Pavilion S5000



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HP Support Agent
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I reviewed your post and I understand that you want to reset the password without the disk.


Don’t worry, I assure you I will try my best to get this sorted.


Are you trying to reset the Windows password? If yes, then follow the below steps and check if it helps.


1. Restart your laptop, and press F8 key repeatedly until get to the Advanced Boot Options screen.

2. Press Up/Down key to select Safe Mode with Command Prompt, and then press Enter to boot it.

3. After a while it will boot to a logon screen. If the built-in Administrator account is enabled and has not been set a password, click on the Administrator account, then you can get into your HP laptop without password and the Command Prompt window pops up automatically.

4. On the Command Prompt screen, type in the command: net user <user name> <new password> to reset the password.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



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I am an HP Employee

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