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‎10-11-2026 07:52 AM - last edited on ‎10-12-2026 02:58 AM by Level 16

HP Recommended

>Do not include the product serial number, any case numbers, or any private information like Email or Phone Number<.

 serial no
guys , i forget my bios admin password also i can't figure out tha correct answers for recovery answers , i request the hp support to notify me the password or remove password completely from my device

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‎10-11-2026 08:09 AM

HP Recommended

Check below two post's accepted solution. Thay have your answer:

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/I-forgot-my-BIOS-password/m-p/9446520

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/forgot-bios-password/m-p/9621849

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‎10-11-2026 09:46 AM

HP Recommended

Hi, @kk006867 

 

Unfortunately, there is only one answer.  No one, not even HP can or will help you.

 

Please do not waste your time trying to contact HP customer service for assistance with clearing a BIOS password on your notebook.

 

As of March 1, 2019, HP quit providing the required SMC.bin file that is used to clear BIOS passwords in HP business class notebooks such as yours.

 

Besides the forum rules pertaining to no one here is allowed to provide assistance regarding this subject, HP's policy since March 1, 2019, regarding BIOS passwords comes down to only one option...replace the system board.

 

HP Business PCs - Forgotten or lost BIOS password | HP® Support

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